During the first half of 2020, the Seniors Housing and Care industry has experienced devastating effects from the COVID-19 pandemic. The mortality rate among people older than 65 has been much higher than younger generations and has forced states to close visitations at the communities temporarily. The hardest affected are skilled nursing facilities (SNFs) versus Seniors Housing Communities, but they are expected to recover quickly due to demand. However, not all Seniors Housing Communities and SNFs were affected equally. In fact, many were not affected by COVID-19 at all. Operators have had to deal with isolation, safety, staffing, increased operating expenses and many other issues caused by the pandemic.

Loneliness, or lack of socialization, is one of the prime reasons people are moving into Seniors Housing Communities. During the pandemic, this same issue has risen in the communities as well. Technology plays a significant role in helping senior residents to not feel isolated. Communities need faster internet with access to WiFi in every room as standard amenity. Many communities are reporting that their internet usage increased by 20-25% during the pandemic. A growing number of residents are now using video calling, as well as participating in virtual events, and plan to continue after the pandemic. All extra steps taken by the... to read the full report, click here.